• FAQ

    You got a question? Get it answered

    Welcome to brighten!  

    Here are a few tips on how to use brighten the right way.

    WARNING: if used properly, this app will make you happier 😀👍

     

    The best brightens are genuine, specific, and from the heart. Creativity is key. Tell your friends why you love them so much!

     

     

    What is brighten?

    Brighten is the happiest place on your phone ☀️. Add friends and send them brightens to make them 😊. They’ll never know it was from you, only that it was from one of their friends! 😏

     

    Why did we start it?

    In 2013, we had a friend pass away in a climbing accident. After he passed, all his friends started writing these really kind, heartfelt messages on his facebook wall about how much he meant to them. We wished that he could have heard all the amazing things people were saying about him while he was still alive to hear them! So, we created this app as a way for people to let their friends know how much they're appreciated and loved, without the awkwardness or stigma that comes with giving a close friend a genuine compliment in real life.

     

    How do I send a brighten?

    Just tap the big yellow button at the bottom of your screen. ☀️

     

    How do I add friends?

    Go to your profile, and tap the add friends button in the 🔝 right. Add friends already on the app, and scroll down to invite new friends!

     

    How do I change my account info?

    Just go to your profile page, and tap the gear icon in the 🔝 left to access the settings page ☺️

     

    How do I delete my account?

    You can find the option to delete your account in the settings page on the app. If you don't see it, make sure you update your app!🌀

     

    How do I delete a brighten?

    Swipe left on any brighten you’ve written or received to delete it. You can also swipe left on any brighten to report it. 👍

     

    How do I remove friends?

    Swipe left on any friend's name on the friends page to remove them. 🔚

     

    Who can see my identity when I post?

    When you write a brighten to a friend, you become anonymous. However, Team Brighten can see the identity of all posters (so be nice!). 👼

     

    Why can’t I add by username?

    It’s pretty hard to write a genuine compliment to someone you don’t know. You can add friends from your contacts, or go to a friends profile and add mutual friends from their friends list! 👬👭

     

    Why can't I login anymore?

    If you suddenly can't login to your account anymore, email alexa@brighten.in with your brighten username! She'll help ya out 🙏

     

    Help! I have an android!

    We got you!!!📱

     

    I'm seeing some negativity on the app and I want to report it.

    We're here to help in any way possible. Please email alexa@brighten.in to report any kind of negativity on the app. Do not delete your account until after you've had a chance to speak to us!

    Follow us on Social Media for all things brighten! ☀️

    Facebook

    Twitter

    Instagram

    Tumblr

    Snapchat: @brightenapp